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Your Questions, Our Answers
FREQUENTLY ASKED QUESTIONS
We clearly answer all your questions to guide and support you
We deliver worldwide. Delivery times vary depending on the destination:
- Madagascar : 2 to 5 business days
- International :7 to 15 business days
Each order is carefully prepared by hand before shipping.
Shipping costs are calculated based on weight and destination. They are automatically displayed at checkout.
Yes. We use advanced security protocols to ensure the confidentiality of your payment information.
We accept credit/debit cards (Visa, Mastercard), PayPal, and mobile payments depending on your region.
Yes, you have 14 days from receipt to request a return or exchange, provided the item has not been used.
Yes, every Afrikan Touch item is entirely handmade by an artisan in Madagascar or across the African continent.
Slight variations may occur : this is what makes each piece unique.
Of course. Visit the Our Artisans page to discover the background, specialty, and region of each creator.
Yes! Our packaging is eco-designed and elegant, perfect for gifting. You can also add a personalized message to your order.
Absolutely. Afrikan Touch delivers worldwide through reliable logistics partners.